Returns

Exchange for a different size or for another product
The exchange of the ordered and received product for a different size or other product can be made within 14 days from the date of receipt of the order. The customer is only liable for damage to the product during fitting-out, which reduces its value. The returned product must be packed in the original packaging, with the label, it can not be used, washed, pressed, dirty, or it can not be saturated with scents (creams, perfumes, or tobacco smoke). The return form must be accompanied by a return form, a complaint / exchange with a receipt / purchase invoice. In the event of an exchange or cancellation of the order, the customer bears the cost of shipping to maimaiti.eu. The customer has the right to exchange the purchased product for another product / s from the store, select the selected product (s) for the exchange in the form. If the purchased product is exchanged for a more expensive one, maimaiti.eu will deduct the amount originally paid and inform the Customer about the amount of additional payment due.
PLEASE DO NOT PAY A NEW ORDER ON THE WEBSITE!

All questions related to the exchange and values ​​of products, please send us an e-mail, or notify us by phone:
+48 666 378 898 / +48 729 426 732
The fulfillment of the above-mentioned conditions is a mandatory requirement to exchange.
Order cancelation
Customers of the maimaiti.eu online shop are entitled to a 14-day period from the date of delivery of the order to return the purchased goods. The customer is only liable for damage to the product during fitting-out, which reduces its value. The returned product must be packed in the original packaging, with the label, it can not be used, washed, pressed, dirty, or it can not be saturated with scents (creams, perfumes, or tobacco smoke). The return form must be accompanied by a return form, a complaint / exchange with a receipt / purchase invoice.
Complaints
Complaints may be lodged in the case of: a manufacturing defect found or sending a product not compatible with the order. Complaints regarding damage during shipment of the shipment of the goods will be considered on the basis of a prepared damage report signed by the courier delivering the parcel. In the cases of the claimed complaint, the courier service costs are covered by the Seller. Before shipping the advertised goods, please contact our consultant to agree on the shipping method.
Returns can be made via a courier company at your own choice.
Returns can not be made on the spot to the address provided on the website. Only returns delivered by the courier will be accepted.
Returns and exchanges do not apply to products, eg: tights, stockings and socks; leggings; underwear (panties, thongs and boxers) and jewelry! Bathing suits are only subject to REPLACEMENT within 14 days from the date of delivery! No refund is available.
After acknowledgment of the complaint of the returned goods, an e-mail will be sent that the refund will be made within 7 days from the date of accepting the complaint. Please, enter your bank account correctly, where you must return it.
Shipments with returned goods that have been damaged due to inadequate packaging will be sent back at the expense of the Shipper.
All returns to http://www.maimaiti.eu must be properly packaged and protected from damage, addressed, as in:
MaiMaiTi
Al. Nadrzeczna 3
05-552 Jabłonowo